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Privacy Policy

Last Updated On 18-Oct-2026
Effective Date 18-Oct-2026

This Privacy Policy describes the policies of Kova Team, (the), email: contact@kova.team on the collection, use and disclosure of your information that we collect when you use our website (https://kova.team/). (the “Service”). By accessing or using the Service, you are consenting to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not consent to the same, please do not access or use the Service.

We may modify this Privacy Policy at any time without prior notice and will post the revised Privacy Policy on the Service. The revised Policy will be effective 180 days from the date it is posted in the Service, and your continued access to or use of the Service after such time will constitute your acceptance of the revised Privacy Policy. We therefore recommend that you periodically review this page.

  1. Information We Collect:

    We will collect and process the following personal information about you:

    • Name
    • Email
    • Mobile
    • Work Address

  2. How We Use Your Information:

    We will use the information that we collect about you for the following purposes:

    • Marketing/Promotional
    • Support

    If we want to use your information for any other purpose, we will ask you for consent. We will use your information only after receiving your consent and only for the purpose(s) for which you granted consent unless we are required to do otherwise by law.

  3. How We Share Your Information:

    We will not transfer your personal information to any third party without seeking your consent, except in limited circumstances as described below:

    • Ad service
    • Sponsors
    • Marketing agencies
    • Analytics
    • Data collection & process

    We require such third parties to use the personal information we transfer to them only for the purpose for which it was transferred and not to retain it for longer than is required to fulfill the said purpose.

    We may also disclose your personal information for the following: (1) to comply with applicable law, regulation, court order or other legal process; (2) to enforce your agreements with us, including this Privacy Policy; or (3) to respond to claims that your use of the Service violates any third-party rights. If the Service or our Company is merged or acquired with another company, your information will be one of the assets transferred to the new owner.

  4. Retention of Your Information:

    We will retain your personal information with us for 90 days to 2 years after users terminate their accounts or as long as we need it to fulfill the purposes for which it was collected, as detailed in this Privacy Policy. We may need to retain certain information for longer periods, such as record-keeping/reporting in accordance with applicable law or for other legitimate reasons like enforcement of legal rights, fraud prevention, etc. Residual anonymous information and aggregate information, neither of which identifies you (directly or indirectly), may be stored indefinitely.

  5. Text Message Communications:

    We use text messaging to communicate with you about your Service. Standard messaging rates apply and the frequency of messages may vary. Mobile Carriers are not liable for delayed or undelivered messages.

    No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with third parties.

    • Opt-Out of Text Message Communications

      You may opt out of text messaging at any time by replying to any message with STOP or contacting us at contact@kova.team. This will end the communications from that particular phone number.

      You may continue to receive service-related and other non-marketing text messages from other phone numbers managed by the Company, and you may opt out of those in a similar fashion.

  6. Your Rights:

    Depending on the law that applies, you may have a right to access and rectify or erase your personal data or receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share (port) your personal information to another entity, withdraw any consent you provided to us to process your data, a right to lodge a complaint with statutory authority and such other rights as may be relevant under applicable laws. To exercise these rights, you can write to us at https://kova.team/. We will respond to your request in accordance with applicable law.

    You may opt out of direct marketing communications or the profiling we carry out for marketing purposes by writing to us at contact@kova.team.

    Do note that if you do not allow us to collect or process the required personal information or withdraw the consent to process the same for the required purposes, you may not be able to access or use the services for which your information was sought.

  7. Cookies, Analytics and Advertising Tools:

    Necessary cookies and similar storage keep the website working and remember your privacy choices. They are always on.

    Only if you allow them, we also use the following tools. Nothing in this list loads before you choose.

    • Google Tag Manager and Google Analytics (Google LLC): to measure which pages, forms and calls to action are used, so we can improve the site.
    • Microsoft Clarity (Microsoft Corporation): to understand how visitors use our pages through heatmaps and session recordings of clicks, scrolling and mouse movement. Clarity masks the text you type into forms.
    • Advertising tags from platforms we advertise on, such as Google and Meta: to measure how our own ads perform and, where allowed, to show our ads to people who visited our site.

    You choose in the cookie banner: Accept, Decline or Choose by category. You can change your choice at any time with the Your privacy choices link at the bottom of every page. If your browser sends a Global Privacy Control signal, we treat it as an opt-out of advertising cookies and tags.

  8. Forms, Bookings and Service Providers:

    When you send us a form, book a call or open a support ticket, we use these service providers to receive and handle your information on our behalf:

    • HighLevel (GoHighLevel): our customer relationship management system, where form submissions and bookings are stored and our team follows up.
    • Google Workspace: our email, which receives support requests.
    • ClickUp: our project management tool, where support requests become tasks for our team.
    • Hostinger: hosts this website.

    They may use your information only to provide their service to us.

  9. Your California Privacy Rights:

    If you live in California, the California Consumer Privacy Act (as amended by the CPRA) gives you the right to know what personal information we collect and how we use and disclose it, to access, correct and delete it, to opt out of the sale or sharing of your personal information, to limit the use of sensitive personal information, and not to be discriminated against for using these rights.

    We do not sell personal information for money. Advertising cookies and tags may count as “sharing” for cross-context behavioral advertising under California law. You can opt out by choosing Decline in the cookie banner, by switching off Advertising under Your privacy choices, or by turning on Global Privacy Control in your browser. We do not collect sensitive personal information for the purpose of inferring characteristics about you.

    To make a request, email contact@kova.team. We will confirm your request and may ask for information to verify your identity. You may also use an authorized agent.

  10. Security:

    The security of your information is important to us and we will use reasonable security measures to prevent the loss, misuse or unauthorized alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security. Consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.

  11. Third Party Links & Use Of Your Information:

    Our Service may contain links to other websites that we do not operate. This Privacy Policy does not address the privacy policy and other practices of any third parties, including any third party operating any website or service that may be accessible via a link on the Service. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

    • Grievance / Data Protection Officer:

      If you have any queries or concerns about the processing of your information that is available with us, you may email our Grievance Officer at Kova Team, email: contact@kova.team. We will address your concerns in accordance with applicable law.

When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email or home address. We (or service providers on our behalf) may then send communications and marketing to these email or home addresses. You may opt out of receiving this advertising by visiting https://app.retention.com/optout.