- 2110 K Street Sacramento, CA 95816
- contact@kova.team
2110 K Street Sacramento, CA 95816
KOVA.
Free Consultation
Need help with your website? Our team reviews every ticket and follows up within 1 business day.
Including the right details upfront helps us resolve your issue faster — no back-and-forth needed.
Site is completely offline or inaccessible
Errors, broken pages, or forms failing
Update text, swap images, minor edits
New page, section, or feature request
Fill out the form below and our team will review your ticket as soon as possible.
Questions? Email us directly at dev@kova.team
Here’s exactly what happens after you hit submit.
Your ticket is instantly logged in our support system and assigned to the right team member.
We review all requests during business hours and assess scope, priority, and the best course of action.
If we need more information, we’ll reach out before getting started — no surprises.
We complete your request and confirm everything is working correctly on your end.
Our team reviews tickets during regular business hours. Most requests are addressed within 1 business day. For urgent issues like a site outage, please indicate that in your ticket so we can prioritize immediately.
Mon – Fri
9 AM – 5 PM PDT
1 Business Day
Flag in Ticket
Yes — tickets help us track, prioritize, and respond to your request accurately. It’s the fastest and most reliable way to get support from our team.
You’re welcome to reach out, but requests sent through email or chat may get missed or delayed. Submitting a ticket guarantees your request is formally logged and assigned.
Our team will follow up from dev@kova.team using the email address you provide in the form. Keep an eye on your inbox — and check your spam folder if you don’t hear back within 1 business day.
Submit a ticket right away and select “My site is down” as the issue type. This flags your request for immediate priority review by our team.
Choose the option that best describes your situation. If you’re unsure, select “I have a question or need help” — we’ll figure it out from there and route it to the right person.
